FAQs
Answers to the questions we get asked most often. If you can’t find what you’re after, send a quick note — Jacque will come back to you personally.
How long do the cookies and brownies stay fresh?
Best enjoyed within 7 days of receiving your order. Store in an airtight container at room temperature.
Do you cater for dietary requirements?
Yes! We offer Gluten Friendly and Vegan Friendly options across selected products. Please note all products are made in a kitchen that handles gluten, dairy, and nuts. These options are not suitable for coeliacs or those with severe allergies. Reach out before ordering if you have questions.
Can I add a personalised message?
Absolutely. Add your message at checkout and Jacque will include a handwritten note card with your order.
When will my order be dispatched?
Orders ship on Mondays and Tuesdays. If you order after the weekly cut-off, your order will go out the following Monday.
Do you offer local pickup?
Yes — local pickup is available in Wagga Wagga on Wednesdays and Fridays.
Do you deliver locally in Wagga Wagga?
Yes, local delivery is available. Details and any applicable fees are confirmed at checkout.
Can I place a corporate or bulk order?
Yes! Head to our Corporate Gifting page or use the enquiry form and Jacque will be in touch personally.
What if I need a custom order or have a special request?
We love a good conversation. Reach out via the contact form and we'll do our best to make it happen.
Where are your products made?
Every single cookie and brownie is handmade by Jacque in her home kitchen in Wagga Wagga, NSW.
